Privacy Policy

Effective Date: [10.02.2026]

Website: https://maxpro.lk/

Business Name: Grocery Items

Location: Batticaloa, Sri Lanka

Contact:

📞 077 777 1407

📧 admin@maxpro.lk

1. Introduction

Welcome to maxpro.lk. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you register an account or place an order, we may collect:

1. Full Name
2. Phone Number
3. Email Address
4. Billing Address
5. Shipping Address
6. Payment details (processed securely through payment providers)

B. Non-Personal Information

When you visit our website, we may automatically collect:

1. IP address
2. Browser type
3. Device information
4. Pages visited
5. Date and time of visit

3. How We Use Your Information

We use your information to:

1. Process and deliver your orders
2. Confirm payments and Cash on Delivery (COD) orders
3. Contact you regarding your purchases
4. Provide customer support
5. Improve our website and services
6. Prevent fraud and unauthorized transactions
7. Comply with legal requirements in Sri Lanka

We do not sell or rent your personal information to third parties.

4. Account Information

Since account registration is required to place orders:

1. You are responsible for keeping your login details confidential.
2. We are not responsible for losses caused by unauthorized access due to your failure to protect your account information.

5. Payment Security

Card payments are processed through secure third-party payment gateways. We do not store full card details on our servers.

We take reasonable measures to protect your payment information.

6. Cookies & Tracking Technologies

maxpro.lk may use cookies to:

1. Improve website performance
2. Remember user preferences
3. Analyze website traffic

You can disable cookies through your browser settings. However, some features of the website may not function properly.

7. Sharing of Information

We may share your information only when necessary with:

1. Delivery partners (to complete deliveries across Sri Lanka)
2. Payment service providers
3. IT and hosting service providers
4. Government or legal authorities if required by law

We only share the minimum information required to complete services.

8. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information from:

1. Unauthorized access
2. Loss or misuse
3. Alteration or disclosure

However, no online platform can guarantee 100% security.

9. Data Retention

We retain your personal information only as long as necessary for:

1. Order fulfillment
2. Legal compliance
3. Business record-keeping

10. Your Rights

You have the right to:

1. Request access to your personal information
2. Request correction of inaccurate data
3. Request deletion of your account (subject to legal obligations)
4. Opt out of promotional communications

To exercise these rights, contact us at:

📧 admin@maxpro.lk

📞 077 777 1407

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Children’s Privacy

There is no minimum age requirement to browse the website. However, by placing an order, you confirm that the information provided is accurate and valid.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of the website after changes means you accept the updated policy.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Grocery Items

Batticaloa, Sri Lanka

📞 077 777 1407

📧 admin@maxpro.lk

🌐 https://maxpro.lk/